There are certain times in my life when, listening to someone explaining something, a kind of curtain comes down, like a safety curtain at the theatre. On this is written, in bold letters:
I DO NOT UNDERSTAND THIS
And whatever the other person is saying turns into a kind of auditory mush. It's usually computer-speak. This morning, it was banking.
So. I went into my bank, wanting to transfer some money from one account to another. A nice young man was helping me.
NYM (indicating a bank card): is this a debit or credit card?
Me: mmm....we're never quite sure (true)
NYM: because if it is....black blah....long number....blah....you might not be able...blah...
Me: could you repeat that, please?
NYM: of course. Sort code...blah...short number...blah...customer account...blah...
Me (feeling really, really stupid, and quite unbelievably bored): I bet you're glad there's not a queue behind me (not funny, but I felt I ought to say something to show him I was still alive)
NYM (smiling thinly): all you have to do...blah...transfer...blah...PIN....blah...Shall I do it for you?
Me: yes please!
NYM: blah blah blah blah blah blah blah. There. All done.
Me: thank you. Grovel grovel grovel.
NYM: you're welcome blah blah blah.....
Phew. Out again into the sunshine. I'll never make a banker.